FAQs

if you have any additional questions, please feel free to leave a message through our website or email us at hanna543.us@gmail.com

HANNA543 jewelry is primarily crafted with a silver base. we offer pieces in sterling silver, 18k gold-plated, and 14k gold.

some designs may also include natural stones or thread details, depending on the collection.

yes. natural oxidation can occur over time with daily wear. exposure to sweat, moisture, or perfume may also affect the surface of silver-based jewelry.

to restore its original finish, we recommend gently cleaning your piece with a jewelry cleaning solution or a soft polishing cloth.

yes. inventory availability on our website reflects real-time stock.

at the moment, we’re only able to provide information based on what’s currently available online.

yes. our US store is currently available for online purchases only.

in KOREA, most designs are made to order, with the exception of a limited number of in-stock items. in-stock pieces usually ship within 2–3 business days.

other designs are available through pre-order.

orders to korea are approved twice a month, on the 1st and the 15th. once approved, delivery typically takes about 2–3 weeks.

we continue to share updated timelines after placed an order.

all US orders are shipped via USPS.

we also offer international shipping to select countries. for international orders over $400, free shipping is available.

shipping times may vary depending on the destination.

all products are imported from KOREA to the US. first and then shipped domestically within the US.

because of this process, US customers are not subject to additional customs duties.