Shipping policy

Shipping Policy:

1. Processing Time:

• All orders are made to order and typically require an average of one week for production. Please note that this time frame may vary depending on the specific item and order volume.

• Orders are processed and shipped on business days only (Monday to Friday, excluding holidays). We do not process or ship orders on weekends or public holidays.

2. Shipping Methods and Delivery Times:

• We offer various shipping options at checkout. Delivery times and costs may vary based on the shipping method selected and the destination of the package.

• Standard shipping typically takes 3-7 business days after the order is processed and shipped.

• Express shipping options are available for an additional fee, and delivery typically takes 1-3 business days after processing.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the chosen shipping method and the destination of the order.

• Customers are responsible for all shipping fees, including any duties and taxes imposed by their country for international orders.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update.

5. Shipping Delays:

• We are not responsible for delays caused by the shipping carrier, customs processing, or other unforeseen circumstances beyond our control.

• If you experience any significant delays in receiving your order, please contact us, and we will do our best to assist you.

6. Incorrect Shipping Information:

• Please ensure all shipping information is accurate when placing your order. We are not responsible for packages lost or delayed due to incorrect shipping addresses provided by the customer.

• If you realize that you have entered incorrect shipping information, please contact us as soon as possible. We will do our best to update the address before the order is shipped.

7. International Shipping:

• International shipping is available to select countries. Please be aware that international orders may be subject to additional customs fees, duties, or taxes, which are the customer’s responsibility.

• Delivery times for international orders may vary depending on the destination country and customs processing.